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About Us and Customer Feedback
About Us
Welcome to Ucharming Hair, your trusted partner for premium 100% raw human hair wigs, bundles, frontals, and closures.
🌍 Our Story
We started Ucharming Hair with a simple vision: to empower women, especially Black women, with authentic, luxury hair that enhances natural beauty. With over 10 years of experience in the wig and hair extension industry, we bring professional craftsmanship and passion to every strand.
💎 What Makes Us Different
100% Raw Human Hair – cuticle aligned, tangle-free, long-lasting.
HD Transparent Lace with small knots – blends seamlessly into any skin tone.
Double Drawn Bundles – thick from root to tip for a fuller look.
Wide range of textures – from Straight, Body Wave, to Kinky Curly and Burmese Curly.
🤝 Our Promise
Salon-quality hair at factory-direct prices.
Fast worldwide shipping with DHL / FedEx.
Friendly customer support available 24/7.
Easy return and exchange policy for your peace of mind.
If you don't like the bundle you received, you can contact us to return it.
✨ Join thousands of hairstylists, salon owners, and beauty lovers who choose Ucharming Hair for its quality and reliability. We believe hair is more than beauty – it’s confidence, culture, and self-expression.
Real customer feedback
common problem
1. How do I know if my hair is human hair?
Human hair has natural proteins. It's easy to tell by burning and smell: when it burns, human hair has white smoke, smells like wool burning, and it turns into ashes.
2. How long does hair grow?
With proper care (regular cleaning and conditioning, hair will last 6-24 months).
3. What shipping methods do you have?
Express--DHL; UPS; FedEx; TNT; ARAMEX; DPEX; Air Freight; Sea Freight
4. How long does delivery take? "
Express" usually takes about 2-5 business days to arrive in the United States. 3-5 working days to UK. and 5-7 working days to Africa and other countries
5. What are your payment terms?
Dear customers, we accept visa card, Mastercard, Western Union, money gram, TT and Paypal. If you pay via western union or money gram, please check and send us the MTCN. We also need your name, address, phone number, postal code, and email so that we can ship it to you as soon as possible after receiving your full payment.
Q1: What is the difference between Top Raw A+ and Top Raw A+ Pro hair bundles?
The Top Raw A+ bundles are made of 100% raw Vietnamese human hair, double drawn, with full thickness from root to mid-shaft and a natural taper at the ends. The Top Raw A+ Pro bundles are super double drawn, which means the hair remains thick from root to tip, with almost no taper. They are premium salon-grade bundles designed for professional stylists and long-term wear.
Q2: Can both A+ and A+ Pro be dyed or bleached?
Yes. Top Raw A+ can be dyed into natural brown, auburn, or lighter shades. Top Raw A+ Pro can be safely bleached to 613 blonde or even platinum without damaging the cuticles, thanks to its superior hair quality.
Q3: Who should choose A+ and who should choose Pro?
Top Raw A+ is best for everyday users, wig beginners, or anyone looking for premium quality at an affordable price. Top Raw A+ Pro is recommended for professional hairstylists, salons, brides, or customers who need the most luxurious, long-lasting hair bundles for special occasions or daily wear.
Q4: Why is Pro more expensive than A+?
The Pro version is made from carefully selected premium single-donor hair, ensuring consistent thickness, durability, and higher bleachability. The production cost is higher, but the result is luxury-grade extensions that last much longer and style more easily.
